Welcome to We Smile Club (“we,” “us,” “our”). By booking an appointment or subscribing to our services, you agree to the following Terms of Service. Please read them carefully.
1. General Terms
- 1.1 By using our teeth whitening services, you confirm that you are at least 18 years old or have parental/guardian consent.
- 1.2 Our services are for cosmetic purposes only and do not constitute dental or medical treatment.
- 1.3 We reserve the right to refuse service to anyone for any reason, including medical contraindications or failure to comply with our terms.
2. Health & Eligibility Requirements
Our teeth whitening services are not suitable for individuals with the following conditions:
- Pregnant or breastfeeding individuals
- Under 18 years of age (without parental/guardian consent)
- Those with gum disease, oral cancer, or severe dental issues
- Individuals with braces or recently removed braces (within the last 6 months)
- Those allergic to hydrogen peroxide or carbamide peroxide
- Anyone undergoing chemotherapy or radiation therapy
- Individuals with untreated dental conditions or recent oral surgery (within the last 4 weeks)
You must disclose any known allergies, medical conditions, or medications that may affect your treatment. Failure to disclose this information may result in cancellation without a refund.
3. Appointments & Cancellation Policy
Booking Policy
- Appointments must be scheduled in advance via our website or in person.
- A deposit may be required to secure your booking.
Cancellation & Rescheduling
- We require at least 24 hours’ notice for cancellations or rescheduling.
- If you cancel or reschedule with less than 24 hours’ notice, the full payment will be charged.
- No-shows will be charged the full session fee and may be restricted from future bookings.
- If you arrive more than 15 minutes late, your appointment may be cancelled, and the full fee will be charged.
4. Subscription Service Terms
Subscription Plans
- Our subscription plans provide discounted rates on repeat teeth whitening treatments.
- Subscription fees are billed on a recurring basis (monthly or annually, as selected at sign-up).
Cancellation of Subscription
- The minimum subscription period is the initial term you signed up for.
- You may cancel your subscription at any time, and you will not be rebilled.
- No refunds will be issued for partially used billing periods.
Pausing or Modifying Subscription
Subscriptions cannot be paused or modified.
5. Disclaimers & Liability
Results Disclaimer
Teeth whitening results vary depending on individual factors such as enamel thickness, diet, and lifestyle habits.
We do not guarantee specific results, and no refunds will be issued based on personal dissatisfaction with the whitening outcome.
Potential Side Effects
- Some clients may experience temporary tooth sensitivity or gum irritation.
- If you experience severe discomfort, discontinue use and consult a dentist.
Liability Limitation
- We are not responsible for any damage caused by failure to follow aftercare instructions.
- By using our services, you agree that we are not liable for any adverse effects, injuries, or dissatisfaction related to the treatment.
- We strongly recommend consulting a dentist before undergoing whitening treatments if you have any concerns.
6. Privacy & Data Protection
- We collect personal data (e.g., name, contact details, and health information) solely for the purpose of providing our services.
- Your data will not be shared with third parties except as required by law.
- By booking an appointment, you consent to our collection and storage of your information as outlined in our Privacy Policy.
7. Governing Law & Dispute Resolution
- These Terms of Service are governed by the laws of England and Wales.
- Any disputes arising under these terms will be resolved through mediation before resorting to legal action.
By booking an appointment or subscribing to our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
For any questions or concerns, please contact us at [Business Email] or [Phone Number].
We Smile Club
[Business Address]
[Website URL]
